Returns & Exchanges
At Olive Ateliers, we want you to be completely satisfied with your unique finds. If an item doesn't meet your expectations, we offer a 30-day return window for most products in their original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our atelier team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.